About this site
For corrections, factual disputes, or takedown requests regarding assets used on bigwalk.info, email the address in the footer of every page on this site.
Useful things to include:
- The page URL and, if it is a live figure, the verification date printed at the bottom of it.
- A source, if you have one. This site does not publish claims without a first-party or citable source, so a correction lands faster with one attached.
- For takedowns, what the asset is and what your relationship to it is.
Every image here is official press-kit material used editorially with credit. If House House or Panic want something removed, it will be removed — no argument required.
About the game
bigwalk.info cannot help you with Big Walk itself. We are an unofficial fan site with no access to accounts, purchases, saves or servers.
For anything that touches the game, use House House’s own channels:
| What you need | Where to go |
|---|---|
| Bugs, crashes, technical problems | help@bigwalk.game |
| Press and media enquiries | press@bigwalk.game |
| Official FAQ | bigwalk.game/faq |
| Fan art policy | Linked from the official FAQ |
| Refunds and purchases | The storefront you bought from — Steam, Mac App Store, PlayStation Store, or Nintendo eShop |
| Subscription problems | PlayStation Plus or Nintendo Switch Online support |
House House also explicitly invite accessibility requests: if you need a feature that is not in the game yet, they ask you to tell them. That goes to help@bigwalk.game.
If you are stuck on something in-game rather than broken, the troubleshooting page collects the official fixes, and the FAQ answers the questions that turn out not to be problems — no single-player mode, no matchmaking, and no split screen are all working as intended.